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What replaces 8.0.3 servlet/inbasket in LSF9; What replaces 8.0.3 servlet/inbasket in
Topic Started: Jun 22 2009, 06:33 PM (161 Views)
PGallucci Jun 22 2009, 06:33 PM Post #1
Member
[ * * ]
 We have a 8.0.3 ProcessFlow that escalates Inbasket items. There’s a WebRun node that invokes this function. It doesn’t work in LSF9, (log results listed below). What functionality replaces this in LSF9?

Here's a sample of what's in the WebRun node...
FUNCTION=dispatch&WORKUNIT=123456&IPADDR=123.45.67.890&PORT=12345&TASK=RQLvl1&APPRODLINE=PROD&RDUSER=xxxxxxxx&PROCID=123456&PROCNAME=XXXX_xxxxxxxV2_V01&ACTID=UA47&ACTNAME=UserAction3570&ACTION=Escalated

Here's results from the log...
WebRun3560_result = <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html>
<head>
<title>404 Not Found</title>
</head>
<body>
<h1>Not Found</h1>
<p>The requested URL /servlet/inbasket was not found on this server.</p>
<hr />
<address>IBM_HTTP_Server/6.1.0.13 Apache/2.0.47 (Unix) Server at xxxxxxxx.velocityus.com Port 99999</address>
</body>
</html>
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dczarny Jun 23 2009, 04:11 AM Post #2
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 I am not sure about 8.0.3, because I only started processflow in 9.0. But our escalation is handled by a checkbox in the users action node. There is a timeout checkbox at the bottom, then you can reassign it to the next level using the reassign button. Let me know if this is not what you were looking for.
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PGallucci Jun 23 2009, 06:01 AM Post #3
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 The problem is that our escalation process has some intelligence that the inbasket check boxes can't duplicate in 9.0
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