Hello......I have a process level that is showing astrisks under the Earnings deduction and payment print on the PR00 even after the PR197 was run, but the individual who ran it didn't look to see there wasn't anything on the report before running the PR198, there is information on the PR198 report. However, it appears the payroll never really closed because the employee record shows the check as "created" not closed and those astrisks are out there.

Does anyone know, can I just run the PR197 again even though the PR198 has been run?

Thanks for your input.

Was PR197 run in report only or update mode?
What information was on the PR198? The full payroll run or just manual checks?

Did you try GSC?

Good questions.......The PR197 was run in update mode and the information on the PR198 is the entire payroll. No I haven't contacted GSC yet, I was hoping to get a quick answer here so I wouldn't have to. Just wondered if anyone had run across this type situation.

Thanks again.

Does your "Payroll Close" column in PR00 has an asterisks? Where does those PR198 records came from if PR197 didn't processed any records? PR198 process open payroll distributions that was created by PR197, also PR197 is going to reset the flags if it was ran in update mode.

You might want to query on your PAYMASTR using the Date Stamp (should be the date when PR197 was ran) to see if there are payments that were closed on that day.

Arvin Ojales

Patti,

Hmmm...that's wierd. If a system payment was created by PR140 and processed by PR160 but did not get closed by PR197, I would NOT expect that system payment to be included in the PR198 totals. If that's what happened, call GSC.

This could be the result of a bug, or it could have happened because the EE's home process level was changed while the system payroll was still being processed. Below is way too much detail re these possibilities. Hang in there.

IS IT A BUG?
I'd open an LIS ticket with GSC if the following are all true:
>PR140 Totals match PR197 Totals ~AND~ PR197 Totals match PR198 Totals.
>The payments that are still open ("created but not closed") have been verified as being included in those PR140, PR197 and PR198 Totals.
>Dump PAYMASTR, PRCHECK, and PRDISTRIB for the EE's with still open payments. On PAYMASTR, find the CHECK-ID field for the still open payment (not the check number, the check ID) -- use that to find the equivalent PRCHECK and PRDISTRIB records. {If PAYMASTR has a status of 9, then there should be a PRDISTRIB record.} If there is a PRDISTRIB record, and if it has a status of 9 but PAYMASTR status is 0, call GSC. If the PRCHECK record has a status of 2 but PAYMASTR status is 0, call GSC.

OR WAS THE EE'S HOME PROCESS LEVEL CHANGED?
>> When you change an EE's Home Proc Lev, any open PAYMASTR records are updated. So if the EE's Proc Lev was changed at just the right point in time, the PR197 could have missed processing the EE.
1. On the PR197 parameters, are the Processing Group and Process Level fields left blank?
2. For the Proc Lev still showing * on PR00: How many EE's does it have? How many of those EE's still have Open Payments ("created")? If it's just 1 EE with the open payment, check their Personnel Action History -- was their Home Process Level changed while this system payroll was still open? (Compare personnel action history date/time stamp to Run times for PR160 and PR197 and to PAYMASTR date and time stamps for the payments that are still open.)