We added a user recently and assigned that user to the same security class as an existing user who had been in that class forever. Nothing was different. The new user discovered today that she could not see the pay rate field on HR11 (it was blank) nor could she see the tax fields on PR13 (blank as well). This was the same in LID and in PORTAL. I turned security off and she was still unable to see the values in these fields...any suggestions? It doesn't appear to be security related.

Do you use HR Security? If so, you might want to check HR10 to see what the Security Level is on the pay rate field and then you will need to check HR09 to see if that user has access to that field.

I did that already. We don't have any setup on HR09 so I'm guessing that isn't it?

Hi,

First to confirm, are you sure that you cannot see the pay rate and tax fields through any of the screens or is it only through HR11 or PR13.1 as stated? If no, may be it is security related.

If pay rate is specific to HR11, is the employee tied to a step and grade? (in which case he might not but it would still appear on other screens such as PR36 etc)

A few suggestions :
Try assigning a new rate (to an hourly employee) and see if it defaults/is visible in PR36
Try specifying pay rates in other screens like PA13.1/Jobcode HR06/Positions PA02 etc.

If these are fine, then maybe there is something wrong with the field defnition on the screen..

Hope this helps :thumb: